Dell SonicWALL E-Class Support 24x7 is designed for customers with Dell SonicWALL E-Class solutions. Available 24x7, E-Class Support delivers the enterprise-class support features and quality of service that enterprise companies require to keep their networks running smoothly and efficiently. E-Class Support includes:
- Direct access. 24x7x365 access to a team of highly-trained, senior support engineers located at a Dell SonicWALL Enterprise TAC
- Telephone/email/web-based support. 24x7x365 telephone, email and web-based technical support
- Software/firmware updates. For all software and firmware updates and upgrades
- Hardware replacement. Advanced exchange for replacement of defective hardware
- Support tools. Access to Dell SonicWALL's electronic support tools
- General Information
- Manufacturer
- SonicWall Inc.
- Manufacturer Website Address
- http://www.sonicwall.com
- Brand Name
- SonicWall
- Service Name
- E-Class Support
- Product Type
- Service
- Service Information
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Description
- 24x7
- Provided Support
- Replacement
- Phone Support
- Email Support
- Web Support
- Software Update
- Firmware Updates
- Firmware Upgrade
- Software Upgrade
- Service Availability
- 24 x 7 Phone Support
- 24 x 7 Email Support
- 24 x 7 Web Support
- Service Duration
- 1 Year
- Product Supported
- Aventail E-Class SRA Virtual Appliance - 100 User - Stackable