Heritage Ascend - MSP

Managed IT Services
Proactive monitoring and management of your IT infrastructure to prevent issues, maximise uptime, and optimise performance.

Endpoint Protection, Web Protection, and EDR
Advanced security solutions, including antivirus, anti-malware, and threat detection, to keep your users safe.

24/7 Monitoring System
Continuous oversight of all critical devices and services for early issue detection and rapid resolution.

Printer Management
Complete setup, maintenance, and troubleshooting for optimal print efficiency.

Office 365 Backup
Automated, secure backups for emails, files, and data—ensuring fast recovery from loss or corruption.

Email Signature Automation
Consistent, professional branding across all outbound communications.

Email Security
Comprehensive protection from spam, phishing, and malicious email threats.

Password Manager
Enterprise-grade password management for secure and streamlined access.

Warranty Management
Proactive tracking and renewal of warranties on your key assets.

Comprehensive Documentation
Detailed, up-to-date documentation of your IT systems, policies, and procedures.

Unlimited Support
Responsive help desk support, whenever you need it.

Tickets Resolved Within 1 Day
Prompt attention to support requests, aiming for resolution within one business day.